THE FRONT DESK FOR YOUR PLUMBING BUSINESS

More booked jobs.
Less phone tag.

You’re under a sink. Your next customer is on the phone. Metric Flow follows up by text, gets the details, and books the job into your calendar.

✓ 14 days free✓ No setup fee✓ Keep your number
Made for Canadian trades.
Works with Google Calendar
YOUR NEXT BOOKING STARTS HERE
A call you couldn’t take.A customer you can still help.
Recovered
MF
Your business, always responsive. AI text receptionist
Hi, my kitchen sink is leaking. Can someone come tomorrow?
I can help with that. What’s your name and the service address?
Jamie. 123 Cedar Street, Vancouver.
Thanks, Jamie. Tomorrow at 9:00 AM is available. Would that work?
Yes, that’s perfect.
You’re in the calendar.Tomorrow · 9:00–10:00 AM · Kitchen sink leak
Example conversationFrom missed call to booked job
One less thing on your mind.Appointment added to Google Calendar

Your phone rings.
Your day keeps moving.

Missed-call recoveryAI text conversationsCalendar bookingYour own dashboard
Preview of the Metric Flow video showing a confirmed appointment in Google Calendar Watch Metric Flow in action1:23 · Sound on
SEE IT IN ACTION

Your next booking.
See how it happens.

From a missed call to a booked job. See how Metric Flow handles the conversation while you keep working.

Watch the full video 83 seconds · Narrated · Captions available
LESS ADMIN. MORE TIME ON THE TOOLS.

A calmer way to
run a busy day.

From the first text to the next appointment, keep the details together and your schedule under control.

IN EVERY PACKAGE

Catch the jobs that
used to hit voicemail.

Forward unanswered calls to your Metric Flow number. Your AI texts the caller, collects the job details, and offers times from your real availability.

See how setup works
Missed callYou’re on another job01
Conversation startedIssue, name and service address02
Appointment bookedIn your work calendar03
IN EVERY PACKAGE

Your calendar.
Your rules.

Working hours, appointment length, buffers, daily limits and time off. Your receptionist books around the way you work.

9:00 AM Booked10:30 AM Available12:00 PM Lunch break
SOLO GROWTH + TEAM PLANS

Finish the job.
Keep the relationship.

Take over a conversation when it needs your touch. Once the job is done, press Complete to automatically text the customer your Google review link.

Make leaving a review the easy next step.
CREW + CREW PLUS

One workspace.
The whole crew.

Give office staff and technicians their own accounts. Assign jobs, manage each person’s availability, and export your job data.

Try Crew
ALAlexOwnerWorkspace access
JTJordanField technicianAssigned jobs
SKSamOffice staffDispatch & messages
Example team · Capacity for 2–8 plumbers
A SIMPLE START

Your next chapter.
Three steps away.

Keep the number your customers know. Give the calls you miss somewhere useful to go.

01

Choose your package.

Pick the tools you need and tell us about your business, services and booking preferences.

02

Connect your calendar.

Securely connect Google Calendar. We set up your dedicated Canadian texting number.

03

Forward. Test. Get back to work.

Follow your carrier’s instructions in the app, then test an unanswered call and text reply. The dashboard shows the result.

Carrier forwarding is configured on your phone or through your provider. Timing and availability depend on your carrier and plan. We guide you through it in the app.

ONE PLUMBER OR A WHOLE CREW.

A package for the way you work.

Keep it simple, build your reputation, or bring your team together.

Monthly prices in Canadian dollars · 14 days free · No setup fee
01

Working on your own

One account. Your schedule. The tools you need.

JUST THE ESSENTIALS

Solo Essentials

Turn missed calls into booked work without adding more admin.

C$119/month

C$0 for your first 14 days

Try Solo Essentials
Catch the enquiry. Book the job.
  • Missed-call text back
  • AI texting & Google Calendar booking
  • Customer details & conversation inbox
  • Booking alerts & emergency routing
  • Your hours, buffers & availability
  • Dedicated Canadian texting number
  • 100 customers / month
  • 1 owner account & 1 plumber schedule
02

Working with a crew

All the growth tools, with a schedule for each plumber.

FOR 2–3 PLUMBERS

Crew

Stay coordinated as you bring another plumber on board.

C$279/month

C$0 for your first 14 days

Try Crew
Everything in Solo Growth, plus:
  • Individual schedules & availability
  • Assign jobs to the right plumber
  • Separate logins for your team
  • Owner, office & technician access roles
  • 400 customers / month
  • 4 total accounts, including the owner

2 plumber schedules · 4 accounts · C$279/month

FOR 4–8 PLUMBERS

Crew Plus

Keep a bigger team and a busier calendar running smoothly.

C$429/month

C$0 for your first 14 days

Try Crew Plus
Everything in Solo Growth, plus:
  • Individual schedules & availability
  • Assign jobs to the right plumber
  • Separate logins for your team
  • Owner, office & technician access roles
  • 600 customers / month
  • 6 total accounts, including the owner

4 plumber schedules · 6 accounts · C$429/month

Team packages from C$279/month. Choose your plumber count to see the exact price.

Each extra plumber adds a schedule, an account and 100 customers per month. Both team packages include two accounts beyond your plumber count for an owner or office staff. The owner counts as an active plumber when taking jobs. Choose your capacity above; contact us to change an existing package before adding plumbers beyond its limit.

Your trial begins when Google Calendar is connected and your texting number is ready. Taxes apply where required.

Compare every package
What’s included in your package
FeatureSolo EssentialsSolo GrowthCrewCrew Plus
Monthly price (CAD)119189279–359429–649
Active plumbers112–34–8
Total accounts, including the owner114–56–10
Unique customers / month100250400–500600–1,000
Missed-call text back & AI textingIncludedIncludedIncludedIncluded
Google Calendar booking & personal availabilityIncludedIncludedIncludedIncluded
Customer inbox, booking alerts & emergency routingIncludedIncludedIncludedIncluded
Dedicated Canadian texting number1111
Chat takeover & manual customer texts—IncludedIncludedIncluded
Complete jobs & Google review requests—IncludedIncludedIncluded
In-app workspace assistant—IncludedIncludedIncluded
CSV export of your latest 1,000 jobs—IncludedIncludedIncluded
Team roles, individual schedules & job assignment——IncludedIncluded

A customer is one unique phone number that texts or reaches your forwarded-call number during a UTC calendar month. Repeat conversations with that customer are included. When you reach your allowance, automation for new customers pauses until the next month; existing customer conversations continue. No automatic overage fees.

GOOD QUESTIONS.

Let’s clear a few things up.

Want to talk it through?

Ask Tyler
A real person, a quick conversation.Tyler · Metric Flow
Do I keep my current business number?+

Yes. You keep it with your provider. Configure no-answer forwarding to your assigned Metric Flow number, following the carrier instructions in your dashboard. Calls you answer stay with you. Call forwarding does not forward existing SMS messages.

Does the AI answer calls by voice?+

These packages use an AI text receptionist. When an unanswered call reaches Metric Flow, the caller hears a brief message and receives a follow-up text. A conversational voice receptionist is not included.

What happens during the free trial?+

You receive the features and monthly customer allowance of the package you selected. Your 14 days begin once Google Calendar is connected and your texting number is ready. At the end, automation and package actions pause unless a paid subscription has been arranged; your saved conversations and appointments remain available.

Will it double-book my calendar?+

Metric Flow checks your connected Google Calendar, business hours, buffers, daily limit and availability before booking. Crew and Crew Plus also check each plumber’s availability. Keep your work calendar up to date, and reconnect it if the dashboard reports a connection issue.

How do Google reviews work?+

With Solo Growth, Crew or Crew Plus, add your Google review link during setup and enable review requests. Once a job is done, press Complete in your dashboard. Metric Flow automatically texts the customer your Google review link. Solo Essentials does not include job completion or review requests.

How do team sizes and accounts work?+

Choose Crew for 2–3 active plumbers or Crew Plus for 4–8. Each plumber gets their own availability and can be assigned jobs. Your package also includes two accounts beyond the plumber count for owner or office access. If the owner takes jobs, they count as one of the active plumbers. Each additional plumber adds one schedule, one account and 100 monthly customers. Monthly pricing depends on the team size you select above. Contact us to increase an existing package’s capacity; adding a teammate does not automatically change your subscription.

Can I change my package later?+

Yes. Contact us from “My package” in the app. We’ll confirm the change with you. Selecting a different package on the website sets the package for a new signup; it doesn’t change an existing account.

KEEP YOUR HANDS ON THE JOB.

Busy on the tools.
Open for business.

Give your next customer a better first response. We’ll take it from “missed call” to “see you tomorrow.”

14 days free. No setup fee. Your chosen package.

Missed call?Consider it a new beginning.
YOUR NEXT JOB
Kitchen sink repair

Tomorrow, 9:00 AM

Jamie Lewis123 Cedar StreetBooked ✓
EXAMPLE BOOKING · REAL POSSIBILITIES